State consumer rights
Some U.S. states give residents additional rights for certain purchases. Nothing in this policy limits rights you already have under your state’s consumer protection laws.
General returns
Unopened products in original packaging may be returned within thirty days of delivery for a refund of the product price, excluding original shipping unless the return is due to our error or a defective item. Opened consumable products may not be eligible except where required by law.
Defective or damaged items
If an item arrives damaged or differs materially from what you ordered, contact us within seven days of delivery with photos and your order reference. We will arrange replacement or refund where appropriate.
Processing refunds
Approved refunds are issued to the original payment method within fourteen business days of receiving and inspecting the return, though banking institutions may add additional time.
Non-refundable costs
Unless mandated otherwise, return shipping costs are your responsibility for change-of-mind returns. Import duties and taxes paid to carriers or customs are generally non-refundable through us.
How to request a return
Email contactuse@vloxarinvruzis.world with your order number, reason for the request, and whether you seek replacement or refund. We will provide return instructions and an authorization when applicable.
Contact details
Vloxarinvruzis
487 State Street #2
Portsmouth, NH 03801
United States
Phone: +1 (801) 648-9642